Shipping Information
When will my order ship out?
Order Handling (2-7 Business Days): As each phone case is made to order, our dedicated team is meticulously crafting your personalized product. This process includes quality checks and careful packaging to ensure your item arrives in perfect condition. Please allow the full 7 business days for your order to be completed, especially during peak seasons.
- Order cut-off time is 9:00 PM ACST, so any order placed after 9:00 PM ACST will be considered a next business day order. (Example: If an order is placed on Monday at 10:00 PM ACST time, it will be considered as a Tuesday order)
- Orders placed on weekends or holidays will be considered next business day orders. (Example: If an order is placed on Saturday, it will be considered a Monday order)
Shipping (7-14 Days): Once your order is ready, it will be making its way to you with the speed of a shooting star! The shipping time can vary depending on your location. Rest assured, we've partnered with reliable carriers to ensure a safe and secure delivery.
Note: Free Shipping bonus does not include free items. I.E the buy 2 get 2 free deal will not also grant free shipping.
Tracking Your Parcel: Exciting news – you'll receive a tracking number once your order is shipped! This will allow you to keep a close eye on your parcel's journey right to your doorstep.
We understand that the anticipation is real and appreciate your patience. If you have any questions or need help at any point, feel free to reply to this reach out to us info@casexkingdom.com.